Terms of service

Welcome to Scentraga Perfumes ("Scentraga," "we," "our," or "us"). By accessing or using our website, products, and services, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.

1. Acceptance of Terms

By using our website, you confirm that:

  • You are at least 18 years old or using the website under the supervision of a parent or guardian.
  • You agree to comply with all applicable laws and regulations.
  • You accept these Terms of Service in full.

2. Products and Services

Scentraga sells perfumes, fragrances, and related products through its online store.

We reserve the right to:

  • Modify or discontinue products without prior notice.
  • Limit quantities available for purchase.
  • Refuse service to anyone for any lawful reason.

3. Product Information

We strive to provide accurate product descriptions, images, and pricing.

However:

  • Actual product packaging may vary slightly from images displayed.
  • Fragrance performance may differ based on individual skin chemistry, weather conditions, and usage.
  • We do not guarantee that product descriptions are error-free.

4. Pricing and Payments

  • All prices are displayed in Indian Rupees (₹) unless otherwise specified.
  • Prices may change without prior notice.
  • Payment must be completed before order processing.
  • We reserve the right to cancel orders due to pricing errors or suspected fraudulent activity.

5. Order Acceptance and Cancellation

  • Orders are subject to acceptance and availability.
  • We may cancel an order if:
    • The product is out of stock.
    • Payment verification fails.
    • Fraudulent activity is suspected.
    • Incorrect pricing or product information is displayed.

If an order is canceled after payment, a full refund will be issued.

6. Shipping and Delivery

  • Delivery timelines are estimates and may vary based on location and courier services.
  • Scentraga is not liable for delays caused by shipping carriers, natural disasters, strikes, or other events beyond our control.
  • Customers are responsible for providing accurate shipping information.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Key points:

  • Return requests must be submitted within 7 days of delivery.
  • Opened or used perfume products are not eligible for return.
  • Damaged or incorrect products may qualify for replacement or refund.

8. User Accounts

If you create an account:

  • You are responsible for maintaining account security.
  • You are responsible for all activities under your account.
  • We reserve the right to suspend or terminate accounts that violate these Terms.

9. Intellectual Property

All content on this website, including:

  • Logos
  • Product images
  • Graphics
  • Text
  • Website design

is the property of Scentraga and is protected by applicable intellectual property laws.

Unauthorized copying, reproduction, or distribution is prohibited.

10. Prohibited Activities

Users may not:

  • Use the website for unlawful purposes.
  • Attempt to interfere with website security.
  • Upload malicious software or code.
  • Engage in fraudulent transactions.
  • Copy or exploit website content without permission.

11. Limitation of Liability

To the maximum extent permitted by law:

Scentraga shall not be liable for:

  • Indirect or consequential damages.
  • Loss of profits, revenue, or data.
  • Delays in delivery caused by third parties.
  • Allergic reactions resulting from individual sensitivity to fragrance ingredients.

Customers should discontinue use immediately if irritation occurs.

12. Disclaimer

Products are provided "as is" and "as available."

We make no warranties regarding:

  • Continuous website availability.
  • Error-free operation.
  • Suitability of products for a particular purpose.

13. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in the Privacy Policy.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Andhra Pradesh, India.

15. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Changes will become effective immediately upon posting on the website.

Continued use of the website constitutes acceptance of the revised Terms.

16. Contact Information

Scentraga Perfumes

🌐 Website: scentraga.shop

By using our website and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms of Service.